Please note for overnight cruise stays in Halong Bay, the Vietnamese government requires guests to provide the following information (at least 3 days before arrival) under Special Requests during booking: - Full name - Passport number - Nationality - Date of Birth - Vietnam visa expiry date (if applicable). Guests are required to send a scan file of their passport via email found in the contact details provided in your confirmation. === For car pick-up service (with applicable charges), guests must provide their pick-up address at least 2 days before departure under Special Requests during booking or email Syrena Cruises directly. === Please note that embarkation is at 12:30 from Tuan Chau Marina at counter 25. === Transfer services are available to and from the property at an extra charge. Please contact the property using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are expected to confirm with the property at least 2 days prior to arrival. Pick up location - At hotels within Hanoi Old Quarter only Pick up time from Hanoi - 07:30 to 08:00 everyday Round trip service rate is USD 25 per guest in a shared deluxe minibus with free WiFi access on board. Rate includes complimentary mineral water. === All rates include: - Welcome drink - Accommodation on board - All meals on board- breakfast, 02 buffet lunchs and dinner - Entrance fees - Insurance on boat - English-speaking guide Other drinks or beverages will be charged according to the menu. === Guests with any dietary requirements (e.g. vegetarian) are kindly requested to inform the cruise 2 days in advanced before departure.

34

Internet services, WiFi, Free WiFi

Check-in from 12:00 until 12:30
Check-out from 10:00 until 11:00

Please note for overnight cruise stays in Halong Bay, the Vietnamese government requires guests to provide the following information (at least 3 days before arrival) under Special Requests during booking: - Full name - Passport number - Nationality - Date of Birth - Vietnam visa expiry date (if applicable). Guests are required to send a scan file of their passport via email found in the contact details provided in your confirmation. === For car pick-up service (with applicable charges), guests must provide their pick-up address at least 2 days before departure under Special Requests during booking or email Syrena Cruises directly. === Please note that embarkation is at 12:30 from Tuan Chau Marina at counter 25. === Transfer services are available to and from the property at an extra charge. Please contact the property using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are expected to confirm with the property at least 2 days prior to arrival. Pick up location - At hotels within Hanoi Old Quarter only Pick up time from Hanoi - 07:30 to 08:00 everyday Round trip service rate is USD 25 per guest in a shared deluxe minibus with free WiFi access on board. Rate includes complimentary mineral water. === All rates include: - Welcome drink - Accommodation on board - All meals on board- breakfast, 02 buffet lunchs and dinner - Entrance fees - Insurance on boat - English-speaking guide Other drinks or beverages will be charged according to the menu. === Guests with any dietary requirements (e.g. vegetarian) are kindly requested to inform the cruise 2 days in advanced before departure.

34

Internet services, WiFi, Free WiFi

Check-in from 12:00 until 12:30
Check-out from 10:00 until 11:00