Please note air conditioning in cabins is available only after dinner until 7:00 in the next morning. === A 24-hour advance registration is required. Guests must provide full name, date of birth, nationality, passport number/ ID number, and Vietnamese visa expiry date for all passengers. Upon check-in, guests are required to present a valid passport or ID to board the cruise. Children whose travel documents are attached to the parent's passport, must be accompanied by said parent. Guests who fail to provide the necessary information above may not be allowed to be on board. === Guests with any dietary requirements (e.g. vegetarian resources, food allergies, religious restrictions, etc.) are requested to inform the cruise before departure. === Please note that cruise itineraries and schedules are subject to change, dependent upon the weather, tide levels and operating conditions. === For safety reasons, the below-mentioned visitors are not recommended to cruise overnight in Halong Bay, due to the lack of facilities to accommodate special needs: - Persons with either/both physical or sensory disabilities - Persons who are older than 80 years of age - Persons who are over 100 kg in weight - Persons who are taller than 2 metres - Persons who have symptoms of hallucinations, sleepwalking, fear of being enclosed (claustrophobia), epilepsy or any ailments that can potentially cause possible harm to, or put the visitor or those around them in danger. === Children who are using existing beds with their said parents are subject to surcharge as follow: - Children under 5 years - free of charge - Children from 6 to under 10 years: 75% of adult rate - Older children: 100% of adult rate === Transfer information: 1. Roundtrip transfer services can be arranged upon request at a surcharge (reservation in advanced is strongly recommended). Pick-up point: any hotel in Hanoi Pick-up time: 7:30 - 8:00 Drop-off time: 12:00 - 12:30 Disembarkation time: 11:30 the next day 2. Guests who do not book private transfer service with the cruise can refer to the following information: Pick-up and drop-off points: - Gia Luan Harbour, Cat Ba Island, Hai Phong Province (Free) - Tuan Chau Ferry port, Tuan Chau Island, Halong, Quang Ninh Province (Optional: Guests need to pay for the Ferry boat ticket for each individual or pay for 1 speed boat for a group of 1-5 persons ) Please contact the property using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation for further information.

9

Check-in from 12:30 until 13:00
Check-out from 09:30 until 10:00

Please note air conditioning in cabins is available only after dinner until 7:00 in the next morning. === A 24-hour advance registration is required. Guests must provide full name, date of birth, nationality, passport number/ ID number, and Vietnamese visa expiry date for all passengers. Upon check-in, guests are required to present a valid passport or ID to board the cruise. Children whose travel documents are attached to the parent's passport, must be accompanied by said parent. Guests who fail to provide the necessary information above may not be allowed to be on board. === Guests with any dietary requirements (e.g. vegetarian resources, food allergies, religious restrictions, etc.) are requested to inform the cruise before departure. === Please note that cruise itineraries and schedules are subject to change, dependent upon the weather, tide levels and operating conditions. === For safety reasons, the below-mentioned visitors are not recommended to cruise overnight in Halong Bay, due to the lack of facilities to accommodate special needs: - Persons with either/both physical or sensory disabilities - Persons who are older than 80 years of age - Persons who are over 100 kg in weight - Persons who are taller than 2 metres - Persons who have symptoms of hallucinations, sleepwalking, fear of being enclosed (claustrophobia), epilepsy or any ailments that can potentially cause possible harm to, or put the visitor or those around them in danger. === Children who are using existing beds with their said parents are subject to surcharge as follow: - Children under 5 years - free of charge - Children from 6 to under 10 years: 75% of adult rate - Older children: 100% of adult rate === Transfer information: 1. Roundtrip transfer services can be arranged upon request at a surcharge (reservation in advanced is strongly recommended). Pick-up point: any hotel in Hanoi Pick-up time: 7:30 - 8:00 Drop-off time: 12:00 - 12:30 Disembarkation time: 11:30 the next day 2. Guests who do not book private transfer service with the cruise can refer to the following information: Pick-up and drop-off points: - Gia Luan Harbour, Cat Ba Island, Hai Phong Province (Free) - Tuan Chau Ferry port, Tuan Chau Island, Halong, Quang Ninh Province (Optional: Guests need to pay for the Ferry boat ticket for each individual or pay for 1 speed boat for a group of 1-5 persons ) Please contact the property using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation for further information.

9

Check-in from 12:30 until 13:00
Check-out from 09:30 until 10:00