Cruise itinerary and schedule are subject to change without prior notice, depending on weather and operating conditions. A 30% prepayment is required for bookings of 3 rooms or more to secure your reservation. The property will contact you for further payment details/instructions. Advanced registration is compulsory by law. Please provide (using Special Requests) during booking all passport information (full name, gender, date of birth, nationality, passport number, Vietnam visa expiry date (if applicable) at least 3 days before departure. Guests who fail to provide requested information may not be allowed to be on board, according to local regulations. The cruise reserves right to cancel guests' booking(s) if their passport details are not received at least 1 day prior to arrival date. Chargeable roundtrip transfer from/to any hotel in Hanoi can be requested. Pick-up time is from 7:30 until 8:00. Kindly contact the property directly at least 3 days prior to arrival. Guests with any dietary requirements (e.g. vegetarian resources, food allergies, religious restrictions, etc.) are requested to inform the cruise before departure. Only bookings made with 'Full Board' rate are entitled to all meals on board free of charge. Guests who make bookings 'Breakfast only' rate are to pay for the lunch, dinner, brunch, and afternoon tea directly with the property. Please inform Ultralux Hera Cruise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

11

Internet services, WiFi, Free WiFi

Check-in from 12:00 until 12:30
Check-out from 10:00 until 10:30

Cruise itinerary and schedule are subject to change without prior notice, depending on weather and operating conditions. A 30% prepayment is required for bookings of 3 rooms or more to secure your reservation. The property will contact you for further payment details/instructions. Advanced registration is compulsory by law. Please provide (using Special Requests) during booking all passport information (full name, gender, date of birth, nationality, passport number, Vietnam visa expiry date (if applicable) at least 3 days before departure. Guests who fail to provide requested information may not be allowed to be on board, according to local regulations. The cruise reserves right to cancel guests' booking(s) if their passport details are not received at least 1 day prior to arrival date. Chargeable roundtrip transfer from/to any hotel in Hanoi can be requested. Pick-up time is from 7:30 until 8:00. Kindly contact the property directly at least 3 days prior to arrival. Guests with any dietary requirements (e.g. vegetarian resources, food allergies, religious restrictions, etc.) are requested to inform the cruise before departure. Only bookings made with 'Full Board' rate are entitled to all meals on board free of charge. Guests who make bookings 'Breakfast only' rate are to pay for the lunch, dinner, brunch, and afternoon tea directly with the property. Please inform Ultralux Hera Cruise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

11

Internet services, WiFi, Free WiFi

Check-in from 12:00 until 12:30
Check-out from 10:00 until 10:30