Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorise your credit card or present your original credit card will lead to cruise boarding denial. The following documents must be presented upon arrival, before boarding: 1. Credit card used for booking 2. Confirmation of the transaction (sent directly to your email after successful purchase) 3. Cardholder's signature on the physical credit card === Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions. === Advanced registration will be required so please provide (under Special Requests) during booking all passport information (full name, gender, date of birth, nationality, passport number, Vietnam visa expiry date) at least 24 hours before departure. (Note: Guest with no information may not be allowed to be on board) === Transportation service can be arranged by hotel with round trip transfer costs as below: USD 45 per person for round trip shared transfer or USD 173 per private car (up to 7 seats) Shuttle bus transfers for guests staying in hotels not within the Old Quarter offer pick-ups at 49 Hai Ba Trung St, Hoan Kiem, Ha Noi (V-Presso Coffee). Please note that the coffee shop open at 07:00. Guests are advised to arrive at the shop no later than 07:30. === Free parking is available at the cruise's office in Tuan Chau Island. === Embarkation time is 12:15. Second and last check-in/boarding time: 13:15 by tender boat (extra charge applies). So please arrive at Paradise Café, Tuan Chau Island, Halong city, Quang Ninh Province before 12:15 to avoid late check-in charge. === Please also note that there will be an additional charge for baby cot requests, varied by age, room type and cruise itineraries. === Wi Fi is available on board but is sometimes unstable due to weak signal points across the mountainous bay. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

8

Internet services, WiFi, Free WiFi

Check-in from 11:00 until 12:00
Check-out from 10:30 until 11:00

Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorise your credit card or present your original credit card will lead to cruise boarding denial. The following documents must be presented upon arrival, before boarding: 1. Credit card used for booking 2. Confirmation of the transaction (sent directly to your email after successful purchase) 3. Cardholder's signature on the physical credit card === Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions. === Advanced registration will be required so please provide (under Special Requests) during booking all passport information (full name, gender, date of birth, nationality, passport number, Vietnam visa expiry date) at least 24 hours before departure. (Note: Guest with no information may not be allowed to be on board) === Transportation service can be arranged by hotel with round trip transfer costs as below: USD 45 per person for round trip shared transfer or USD 173 per private car (up to 7 seats) Shuttle bus transfers for guests staying in hotels not within the Old Quarter offer pick-ups at 49 Hai Ba Trung St, Hoan Kiem, Ha Noi (V-Presso Coffee). Please note that the coffee shop open at 07:00. Guests are advised to arrive at the shop no later than 07:30. === Free parking is available at the cruise's office in Tuan Chau Island. === Embarkation time is 12:15. Second and last check-in/boarding time: 13:15 by tender boat (extra charge applies). So please arrive at Paradise Café, Tuan Chau Island, Halong city, Quang Ninh Province before 12:15 to avoid late check-in charge. === Please also note that there will be an additional charge for baby cot requests, varied by age, room type and cruise itineraries. === Wi Fi is available on board but is sometimes unstable due to weak signal points across the mountainous bay. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

8

Internet services, WiFi, Free WiFi

Check-in from 11:00 until 12:00
Check-out from 10:30 until 11:00