At time of booking, guests must provide full name, date of birth, nationality, passport number/ID and Visa expiry date. A valid passport of ID is required upon check-in on board. Chargeable transfer service by bus can be arranged upon request. The bus departs at 08:00 within Hanoi's Old Quarter Area. Boat embarkation starts at 12:00 at Ha Long Passenger Wharf in Ha Long City. Guests who wish to utlise the service are kindly requested to inform the property at least 24 hours in advance with their hotel name, address and contact number. Alternatively, contact details can be found on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

11

Check-in from 12:00 until 12:30
Check-out from 11:00 until 11:30

At time of booking, guests must provide full name, date of birth, nationality, passport number/ID and Visa expiry date. A valid passport of ID is required upon check-in on board. Chargeable transfer service by bus can be arranged upon request. The bus departs at 08:00 within Hanoi's Old Quarter Area. Boat embarkation starts at 12:00 at Ha Long Passenger Wharf in Ha Long City. Guests who wish to utlise the service are kindly requested to inform the property at least 24 hours in advance with their hotel name, address and contact number. Alternatively, contact details can be found on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

11

Check-in from 12:00 until 12:30
Check-out from 11:00 until 11:30