Please note, guests who wish to make use of the free ferry terminal pick-up/drop-off service are requested to inform the property in advance with arrival/departure details. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, kindly contact the property in advance for payment arrangement or authorisation letter. Contact details can be found on your booking confirmation. The authorisation letter then should be presented upon check-in. Please inform KTM Resort Batam in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of IDR 500000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

100

Internet services, WiFi, Free WiFi

Check-in from 15:00
Check-out until 12:00

Please note, guests who wish to make use of the free ferry terminal pick-up/drop-off service are requested to inform the property in advance with arrival/departure details. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, kindly contact the property in advance for payment arrangement or authorisation letter. Contact details can be found on your booking confirmation. The authorisation letter then should be presented upon check-in. Please inform KTM Resort Batam in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of IDR 500000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

100

Internet services, WiFi, Free WiFi

Check-in from 15:00
Check-out until 12:00