You can collect the keys at the agency of Kaysersberg, Monday to Saturday. between 14:00 and 18:00. For any arrival on a Sunday, a bank holiday or outside the opening hours of the agency, keys can be collected from a secure box. During these times, if you wish to meet someone directly at the agency, a supplement of EUR 30 will be requested. If you wish to meet someone directly at the accommodation, a supplement of EUR 60 will be requested. Bed linen and towels are not included. They can be rented on site or guests can bring their own. A supplement of EUR 20 per stay will be required for any pet. Please note that the check-in and key-collection take place at: 1a avenue Georges Ferrenbach, 68240 KAYSERSBERG. Please inform La Porte Haute in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

1

Internet services, WiFi, Free WiFi

Check-in from 14:00 until 18:00
Check-out from 08:00 until 09:00

You can collect the keys at the agency of Kaysersberg, Monday to Saturday. between 14:00 and 18:00. For any arrival on a Sunday, a bank holiday or outside the opening hours of the agency, keys can be collected from a secure box. During these times, if you wish to meet someone directly at the agency, a supplement of EUR 30 will be requested. If you wish to meet someone directly at the accommodation, a supplement of EUR 60 will be requested. Bed linen and towels are not included. They can be rented on site or guests can bring their own. A supplement of EUR 20 per stay will be required for any pet. Please note that the check-in and key-collection take place at: 1a avenue Georges Ferrenbach, 68240 KAYSERSBERG. Please inform La Porte Haute in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

1

Internet services, WiFi, Free WiFi

Check-in from 14:00 until 18:00
Check-out from 08:00 until 09:00