Please note early check-in or late check-out are subject to availability. These options have a charge of 50% of the room night rate. Please note you have until 5 days before the check in date to inform your identification number (DNI, RUT, Passport number, etc.). This is a security policy from the property. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. Please inform Departamento Pucón in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

2

Internet services

Check-in from 15:00 until 22:00
Check-out until 12:00

Please note early check-in or late check-out are subject to availability. These options have a charge of 50% of the room night rate. Please note you have until 5 days before the check in date to inform your identification number (DNI, RUT, Passport number, etc.). This is a security policy from the property. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. Please inform Departamento Pucón in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

2

Internet services

Check-in from 15:00 until 22:00
Check-out until 12:00