дешевая изношенная мебель и техника, телевизор починили лишь на третий день пребывания, стерео работало после удара ладонью. хотя на замечания реагировали на замечания оперативно.

тверская 6/3. грустноватый вид из окна во внутренний двор. и достаточно прохладно в комнате.

You can not be sure which address will be proposed to you - there are a lot of apartments in this district and office managers calls you beforehand to confirm address and pass keys over to you. It is not a problem if yoг prepared to it :) and availiable by your contact phone (you left at booking.com)

это не 4 звезды это просто квартиры на тверской . без персонала

Это никакой не отель и даже не аппартаменты. Обычная однокомнатная квартира. При подтверждении брони был указан неправильный адрес и я целый час ходил вокруг дома. Телефон в офисе компании не работал по причине выходного дня. Через час мне позвонил некий молодой человек и сообщил, что ждет меня совершенно у другого дома... Постельное белье было мокрое и окончательно высохло только после моего отъезда. Сервису booking.com необходимо более тщательно подходить к выбору партнеров. особенно это актуально в Москве, где каждая квартира стремится назвать себя "отелем".

Маленькие подушки и их количество.

I did not like that the bed/mattres in bedroom was practically on the floor 9 inches from floor to top of mattres, as I am a senior citizen w/medical problems I could not use the bedroom and had to sleep on the couch, the couch itsself was not comfortable as a seating arrangement but it was ok when made into two single beds. We had toilet flushing problems at one time but then seemed to correct itsself by next day Also after all our travelling ,we waited about an hour for someone to meet us and take us to the apartment, the address on the internet (15 traverskaya street) is not the same as where the apt. Is located, very misleading and it should be noted somewhere that the person booking be told that they should call ahead so that when they get there, someone is waiting for them, or give correct address and leave keys and directions with security in building.deffinately other arrangements need to be better planned for other people booking.

Bad organization,they forgot agreement at the check in so I had to arrange appointments to get all paperwork and payment done, then they didn't show up at the planned meeting ( they didn't even apolgize ). If you are ther for business thi is not the right organization to use.

I will never stay there again. Apart from the location, and the fact that it was clean, everything else was terrible. Furniture is spartan, Furnishings are tasteless and what furniture there is makes Ikea looks luxurious. Furthermore, they made a huge mistake in the currency conversion of my bill - (which they didn't advise needed to be paid in cash on departure) - such that they gave me a bill for 480 euros when it should have been 315! They were 40 minutes late for the agreed check out time so I didn't think about the rur-euro conversion rate they quoted until later. I just paid in euros cash and left. They did give me the cash back when it was queried but if I hadn't been a regular traveller to Russia I probably wouldn't have known any better or questioned it!

дешевая изношенная мебель и техника, телевизор починили лишь на третий день пребывания, стерео работало после удара ладонью. хотя на замечания реагировали на замечания оперативно.

тверская 6/3. грустноватый вид из окна во внутренний двор. и достаточно прохладно в комнате.

You can not be sure which address will be proposed to you - there are a lot of apartments in this district and office managers calls you beforehand to confirm address and pass keys over to you. It is not a problem if yoг prepared to it :) and availiable by your contact phone (you left at booking.com)

это не 4 звезды это просто квартиры на тверской . без персонала

Это никакой не отель и даже не аппартаменты. Обычная однокомнатная квартира. При подтверждении брони был указан неправильный адрес и я целый час ходил вокруг дома. Телефон в офисе компании не работал по причине выходного дня. Через час мне позвонил некий молодой человек и сообщил, что ждет меня совершенно у другого дома... Постельное белье было мокрое и окончательно высохло только после моего отъезда. Сервису booking.com необходимо более тщательно подходить к выбору партнеров. особенно это актуально в Москве, где каждая квартира стремится назвать себя "отелем".

Маленькие подушки и их количество.

I did not like that the bed/mattres in bedroom was practically on the floor 9 inches from floor to top of mattres, as I am a senior citizen w/medical problems I could not use the bedroom and had to sleep on the couch, the couch itsself was not comfortable as a seating arrangement but it was ok when made into two single beds. We had toilet flushing problems at one time but then seemed to correct itsself by next day Also after all our travelling ,we waited about an hour for someone to meet us and take us to the apartment, the address on the internet (15 traverskaya street) is not the same as where the apt. Is located, very misleading and it should be noted somewhere that the person booking be told that they should call ahead so that when they get there, someone is waiting for them, or give correct address and leave keys and directions with security in building.deffinately other arrangements need to be better planned for other people booking.

Bad organization,they forgot agreement at the check in so I had to arrange appointments to get all paperwork and payment done, then they didn't show up at the planned meeting ( they didn't even apolgize ). If you are ther for business thi is not the right organization to use.

I will never stay there again. Apart from the location, and the fact that it was clean, everything else was terrible. Furniture is spartan, Furnishings are tasteless and what furniture there is makes Ikea looks luxurious. Furthermore, they made a huge mistake in the currency conversion of my bill - (which they didn't advise needed to be paid in cash on departure) - such that they gave me a bill for 480 euros when it should have been 315! They were 40 minutes late for the agreed check out time so I didn't think about the rur-euro conversion rate they quoted until later. I just paid in euros cash and left. They did give me the cash back when it was queried but if I hadn't been a regular traveller to Russia I probably wouldn't have known any better or questioned it!