PoorlyAugust 14 2016
My boyfriend and I are not usually picky people and we have stayed in our fair share of dodgey hotels however this hotel has to be by far the WORST place we have ever stayed!!!! Wen we read the reviews we thought to ourselves it won't be too bad.. But it is. We arrived at the hotel and like everyone else were told to go to "blue sky" which on its own is a fair walk but after walking to blue suites (15 mins in the wrong direction) and then to blue sky we were pretty pissed off. The lady at blue sky had no idea who we were and when we said we were for hotel lignos she responded saying no you go back there and after a brief phone call with someone (unknown person) from hotel lignos we went back up the hill to hotel lignos to find a house keeper there to let us in. We were let into our room which was surprisingly big (only to later find out it was the wrong room) however one of the beds was ridiculously squeaky (can't even move on it squeaky) and the pillows felt like sleeping on concrete. We were given no map of santorini or guidance to the direction of the town (not far at all from hotel lignos only perk) and left to our own devices. The next morning we were woken by the house maid walking into our room to clean it with out knocking (and as we sleep nude I don't know who was more surprised)! After 2 nights stay we were approached on our second night and told we were to check out today even though we had paid for 3 nights. We were then met by a quite rude worker who told us on their computer system we were to check out today .. Which was a fora lie. She then blamed it on the maid who showed us to the wrong room initially and told us we were to change rooms immediately to one of the small standard rooms as the room we were in was the "honeymoon suite" (feeling ridiculously sorry for whoever is planning on having their honeymoon here). So after all of this we were told to direct any complaints to the "manager". Yes the hotel is in a good location however I would fork out the extra money and stay somewhere with half decent service, a comfortable bed and helpful polite staff!!!!!!!!